Privacy Policy

1. Personal Information We Collect

The Company collects the following personal information through lawful and appropriate means:

1. Information provided through our contact form: name, company and position, email address, telephone number, inquiry category, and inquiry details.
2. Information provided by email, telephone, meetings, or other communications: name, affiliation, contact details, consultation details, and similar information.
3. Information provided in connection with job applications: name, contact details, education and employment history, and information contained in application materials.
4. Information collected automatically when you browse our website: access logs such as IP address, browser type, referring URL, pages viewed, and date and time of access.

2. Purposes and Scope of Use

The Company uses the personal information it collects only for the purposes listed below. For example, when you provide your name and email address through our contact form, the Company can send its response to your email address. By submitting the form, you consent to the use of your information for the purposes set out in this Policy.

1. To respond to inquiries and consultations and to provide any necessary follow-up communication.
2. To provide information, quotations, and materials concerning the Company’s products (including the SuperSponge soil water-retention material) and services.
3. To conduct business communications relating to joint research, field trials, business discussions, and similar activities.
4. To conduct recruitment screening and communicate with applicants.
5. To analyze and improve website usage and operate the website securely.
6. To comply with laws and regulations and perform activities incidental to the purposes above.

Personal information collected by the Company is used only within the Company and is not jointly used with partner companies or other parties. If it becomes necessary to use personal information for a purpose other than those stated above or to expand the scope of use, the Company will explain the reason and obtain the individual’s prior consent.

3. Provision to Third Parties

The Company does not provide personal information to third parties without the individual’s consent, except in the following cases:

1. When required by law.
2. When necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent.
3. When particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the individual’s consent.
4. When cooperation is necessary for a national or local government agency, or a party entrusted by such an agency, to perform duties prescribed by law, and obtaining the individual’s consent may impede the performance of those duties.
5. When the handling of personal information is entrusted to a service provider to the extent necessary to achieve the purposes of use (Section 4).
6. When personal information is provided in connection with a succession of business due to a merger or other reason.

If it becomes necessary to provide personal information to a third party in circumstances other than those above, the Company will specifically disclose the recipient’s name and the reason for the disclosure and will obtain the individual’s consent before doing so. The service providers currently entrusted by the Company to handle personal information for business purposes are described in Section 4.

4. Outsourcing and Provision to Third Parties in Foreign Countries

The Company may entrust the handling of personal information to external service providers to the extent necessary to achieve the purposes of use. We select service providers that handle personal information appropriately and exercise necessary and appropriate supervision over them.

The Company uses cloud services provided by companies in the United States to manage inquiries and operate its website. As a result, personal information you provide may be stored and processed on servers in the United States.

The United States does not have a comprehensive federal law governing the protection of personal information; such information is protected through state laws (including the California Consumer Privacy Act) and sector-specific federal laws. The Company uses these service providers after confirming that they continuously implement measures equivalent to those required under the APPI. For details about the legal systems of other countries, please refer to materials published by Japan’s Personal Information Protection Commission.

5. Analytics and Cookies

A cookie is a mechanism that stores a record of website visits and browsing history in your browser when you access a website. Cookies themselves do not contain information such as a name or email address that directly identifies a specific individual.

Our website uses Cloudflare Web Analytics to understand usage and improve the site. This tool does not use cookies to identify visitors. The access information it collects is processed statistically and is not used to identify specific individuals. We also do not link access information with personal information provided through inquiries or other communications.

If the Company introduces tools that use cookies in the future, we will revise this Policy and provide notice. You can disable cookies in your browser settings, although doing so may prevent certain website features from functioning properly.

6. Security Measures

The Company implements the following measures to prevent the leakage, loss, or damage of personal information:

• Encryption in transit: All communications with the website and contact form are encrypted using SSL/TLS.
• Access controls: Access to systems that manage personal information is restricted to personnel who require it for their work and is protected using multi-factor authentication.
• Organizational measures: The Company appoints a person responsible for handling personal information and periodically reviews its handling practices.
• Personnel measures: The Company informs and trains its personnel on the proper handling of personal information.
• Physical measures: The Company takes measures to prevent the theft or loss of devices and documents containing personal information.
• Retention period: Personal information is retained only for as long as necessary to achieve the purposes of use and is promptly deleted when no longer needed.
• Understanding foreign environments: When personal information is handled in a foreign country, the Company implements security measures after reviewing that country’s personal information protection framework.

7. Your Rights (Requests for Disclosure, Correction, Deletion, etc.)

If an individual requests notification of the purpose of use; disclosure; correction, addition, or deletion; suspension of use or erasure; suspension of provision to third parties; or disclosure of records of provision to third parties with respect to personal information held by the Company, the Company will verify the individual’s identity and respond without delay in accordance with applicable laws and regulations.

Requests are accepted through the following process:

1. Use the contact form on our website to provide your name, contact details, and the nature of your request (such as access, correction, or deletion).
2. The Company will contact you to verify your identity. If a request is made by an authorized representative, we will ask for documents confirming the representative’s authority.
3. After verifying your identity, the Company will investigate and respond without delay and notify you of the outcome.

If the Company is unable to comply with a request for disclosure or similar action, we will explain the reason.

8. Contact

All inquiries and complaints concerning the handling of personal information, as well as requests for disclosure and similar actions, are accepted through our contact form.

Business operator

Teraform, Inc.

Representative

Satoshi Hidaka, Representative Director

Address

THE LINKPILLAR 1 NORTH 6F, 2-21-1 Takanawa, Minato-ku, Tokyo 108-0074, Japan

Contact

Contact form

9. Revisions

The Company may revise this Policy in response to amendments to laws and regulations or changes in its business. The revised Policy will take effect when posted on the Company’s website.

Established: October 13, 2026